About Us
Iris Capital is a leading hospitality and property group with a commitment to excellence across our venues. At Iris Capital, we believe in the power of people and community. We are committed to creating a welcoming and empowering environment where our team feels valued and supported. Our focus on professional growth, high performance, and outstanding hospitality enables us to deliver extraordinary experiences for both our guests and staff.

The Role
We’re seeking a Duty Manager to join the leadership team at The Palms Hotel, one of Iris Capital’s top-performing gaming venues. This is an exciting opportunity to be part of a venue known for its strong reputation, fast-paced environment, and high standards in service and compliance.

Reporting directly to the Licensee, you’ll play a key role in overseeing daily operations, leading the team during busy trade, and ensuring a smooth and consistent customer experience across gaming, TAB, bar, and accommodation services. You’ll bring operational excellence, a strong work ethic, and a passion for performance.

What We’re Looking For

• Proven experience in a hospitality management role
• Strong knowledge of gaming and TAB operations
• Current RSA, RCG & ARCG certifications (mandatory)
• Hands-on leadership approach with a high level of accountability
• Ability to lead and inspire a team in a high-volume environment
• Driven, self-motivated, and focused on results
• Excellent customer service and conflict resolution skills

What We Offer

• Competitive salary: $73,000 – $85,000 + Super
• Opportunity to grow within a dynamic hospitality group
• Work with a passionate team at a top-ranking gaming venue
• Supportive workplace culture that values initiative and teamwork

Schedule:

• Rotating roster including mornings, days, and evenings

Work Authorisation:

• Must have the right to work in Australia
• In-person role

If you're ready to take on a career-defining role at one of the region’s top venues, apply now and be part of the Iris Capital team.

Job Type: Full-time

Pay: From $73,000.00 per year

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Night shift
• Public holidays
• Rotating roster
• Shift work
• Weekend availability

Current RSA, RCG & ARCG certifications (mandatory)